Presorting & mailing
How your mailing is sorted and prepared before it reaches USPS.
Presorting & mailingMail tracking
Direct mail tracking, confirmed with your quote
JMS Print & Mail has a live tracking system that lets you monitor, from a dashboard, when your mail reaches your customers' homes. Ask about it with your quote, and we confirm tracking for each project.
What it is
What our direct mail tracking system is
Once a mailing leaves your hands, the first thing you want to know is whether it arrived. Our live tracking system lets you monitor when your mail reaches your customers' homes. You check it on a dashboard, the screen where you look in on your mailing.
Tracking is something to ask about when you request a quote. We confirm it for each project, because mailings are prepared in different ways. It sits alongside our other mailing services, including direct mail services, list work and mail fulfillment.
The U.S. Postal Service (USPS) controls delivery timing once it has your mail. Tracking is for monitoring. It does not speed delivery up.
Mail trackingAt a glance
- You monitor
- When your mail reaches your customers' homes
- You check it on
- A dashboard
- How to ask
- Say so on the quote request form
- Availability
- Confirmed for each project
Why timing counts
When mail timing matters to you
Some decisions depend on when your mail arrives.
Be ready for responses
If your piece asks people to call or go online, arrival timing tells you when to have someone ready to answer.
Time your follow-up
An email, call or second mailing often makes sense once the first piece has arrived. Set it against your in-home date, the day you want mail in mailboxes, once you know when the first piece lands.
Where it fits
Where tracking fits in a mailing
Ask for tracking up front, before anything is mailed.
- At the quote
Ask
Say you want tracking on the quote request form, and we confirm how it will work for your project.
- On the piece
Barcode for sorting
Pieces can carry an Intelligent Mail barcode (IMb), a barcode the Postal Service reads to sort mail. See where it sits on a mailed postcard.
- At hand-off
Mail
We prepare your mailing, then sort, tray and deliver it to USPS. See presorting and mailing.
- On your screen
Dashboard
Where tracking is confirmed for your project, you monitor from the dashboard when your mailing reaches your customers' homes.
Related services
Mailing services that sit next to tracking
Direct mail services
Lists, design, printing, presort and mailing, all managed in-house.
Direct mail servicesData management & lists
Address validation and list work, to help reduce undeliverable mail.
Data management & listsBefore you ask
Mail tracking questions
What can I monitor with tracking?
Our live tracking system lets you monitor, from a dashboard, when your mail reaches your customers' homes. That is delivery timing, so it pairs with a clean list. Address validation helps reduce undeliverable mail, so less of your print run is wasted. If you want tracking, say so when you request a quote.
Does tracking show who replied?
Tracking is about when your mail reaches homes, so counting replies is a separate job. Build a way to measure them into the piece: an offer code, a dedicated phone number or a QR code (a square barcode a phone camera can scan). Variable data printing can give each recipient their own code.
Is tracking available for every mailing?
Mailings are prepared in different ways, so we confirm tracking for each project instead of promising it in advance. Use the quote request form to say what you are mailing and that you want tracking. We will explain how it would work for that mailing.
Ask about tracking on your next mailing
Put tracking in the notes when you describe the mailing, and we will confirm how it would work for that project. Prefer to talk it through? Call Monday to Friday, 9 am to 5 pm.